SBFS1103: The objectives of the assignment are to expose learners to critical thinking, decision-making skills and enhance the learners: Thinking Skills and Problem Solving Essay, OUM, Malaysia

University Open University Malaysia (OUM)
Subject SBFS1103: Thinking Skills and Problem-Solving

The objectives of the assignment are to expose learners to critical thinking, decision-making skills and enhance the learners’ problem-solving skills through one of the problem-solving tools before making a decision.

You are the manager of a small restaurant and you have noticed that the sales have been declining over the past few months. You have tried various strategies to attract more customers, but none seems to work. Your staff is also becoming demotivated due to the slow business, and you need to find a way to boost their morale while also improving the restaurant’s performance.

Based on the above case, you need to identify the problem and creative solutions that will address the issue. Your essay should include the following components:

  1. Introduction
  2. Identify the issue(s)/problem(s) of the case
  3. Analyse and propose a solution
  4. Conclusion
  5. References

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