SBFS1103 Thinking Skills And Problem Solving/kemahiran Berfikir Dan Penyelesaian Masalah JANUARI 2024 SEMESTER – OUM Assignment Malaysia


Open University Malaysia (OUM)

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Assignment Type

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PART 1: ESSAY (30%)

You are leading a team in an expanding organisation facing operational challenges. Your team members have raised concerns about existing inefficiencies, workflow bottlenecks, and possible overlooked opportunities due to the current organisational framework. Referring to the case study provided, your task is to write an essay that comprehensively addresses the following aspects:

  1. Introduction: Briefly introduce the context and significance of the case study.
  2. Identification of Issues/Problems: Clearly delineate the specific challenges or problems presented in the case.
  3. Analysis and Solution Proposal: Conduct a detailed analysis of the identified issues and propose creative, feasible solutions.
  4. Conclusion: Summarize your findings and the potential impact of your proposed solutions.

References: List all sources used in your research and analysis, adhering to the APA format.

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Write a report detailing a current personal or professional problem you are facing. Please describe the problem, analyse its causes, and suggest a strategic solution. Reflect on how the solution aligns with your objectives. Your report should include the following sections:

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Introduction: Purpose of the report.


  • Detailed description of the problem or issue.
  • Use a specific problem-solving tool or decision-making strategy to address theproblem.
  • Detailed explanation of the proposed solution or decision.

Conclusion: Summarise the report and reflect on your experience with the assignment.

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