Part 1: Case-Study Analysis
- Word Limit: 1,000 words
- Weightage: 30% of the final mark
From Weeks 2–7, students will engage in group discussions about case studies aligned with weekly content. Although these discussion boards are unassessed, they are crucial for expanding your knowledge and receiving valuable feedback from peers and facilitators.
For your assessment, choose a case study discussed during these weeks. Your task is to:
- Analyze the case study using leadership techniques and approaches.
- Provide recommendations to resolve disputes and address challenges.
- Incorporate ideas and perspectives from at least three group discussion posts.
Purpose of the Task
- Evaluate your understanding of leadership in complex situations.
- Demonstrate your ability to assess and apply ethical and responsible leadership approaches.
- Reflect on peer discussions to enrich your analysis.
Key Learning Outcomes
- Knowledge & Understanding:
- Manage and develop teams ethically within organizations (PO3).
- Analyze contemporary business and management issues (PO5).
- Subject-Specific Intellectual Skills:
- Appraise organizational effectiveness and identify needs for ethical change (PO10).
- Reflect on leadership behaviors using psychological theories (PO13).
- Practical Skills:
- Use ICT tools relevant to management (PO15).
- Evaluate and synthesize information for diverse purposes (PO17).
- Transferable Skills:
- Communicate effectively in diverse organizational contexts (PO21).
- Plan and implement projects autonomously (PO23).
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Format for Assessment
| Parameter |
Details |
| Font & Size |
Arial, 12 |
| Spacing |
1.5, single-sided |
| Margins |
2.54 cm (left and right), justified text |
| Page Numbers |
Required |
| Referencing |
Harvard protocols |
- Word Count: Clearly state the word count on the first page. Misrepresentation may lead to penalties.
- Exceeding or not meeting the word limit may affect your grade due to a lack of conciseness or insufficient content.
Assessment Support Information
- Weekly group discussions provide informal feedback from facilitators.
- Use weekly feedback summaries to enhance your case study analysis.
Week 2: Leadership Development
Assignment Overview
This assignment focuses on analysing leadership styles and providing actionable recommendations for enhancing leadership skills. Using the provided case study and leadership theories, answer the following questions:
Case Study Questions
- Theory X and Theory Y Analysis:
- Describe each manager’s philosophy and leadership style based on Theory X and Theory Y.
- Assess how their attitudes toward Vanessa affect their leadership.
- Effective Leadership Style:
- Identify the most effective leadership style for the bank to achieve its goals.
- Evaluate which manager demonstrates the most appropriate leadership style.
- Advice for Managers:
- Provide tailored recommendations to enhance each manager’s leadership skills.
- Vanessa’s Preparation:
- Offer advice for Vanessa to prepare for her three-month review.
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Answers
1. Analysis of Leadership Styles
In 1939, Kurt Lewin categorised three leadership styles in business: autocratic, democratic, and laissez-faire. The managers in the case study exhibit the following styles:
- Marion
- Style: Authoritarian, Theory X.
- Characteristics: Intimidating and demanding.
- Heather
- Style: Democratic, Theory Y.
- Characteristics: Supportive, readily available, provides guidance, and motivates through engaging activities.
- Bruce
- Style: Laissez-faire, Theory Y.
- Characteristics: Passive and detached, with limited engagement.
2. Most Effective Leadership Style for the Bank
- Heather’s democratic leadership style is the most effective for the bank’s goals.
- Why?
- Actively involves employees in tasks and decision-making.
- Provides constructive feedback.
- Motivates employees with team-based incentives.
3. Advice for Managers
- Heather:
- Balance tolerance with firmness to maintain accountability.
- Encourage responsibility among employees.
- Marion:
- Develop empathy and a more tolerant approach.
- Avoid scepticism and foster a supportive work environment.
- Bruce:
- Increase engagement with employees.
- Improve communication with managers.
- Reduce time spent on non-interactive tasks and focus on team building.
4. Vanessa’s Preparation for the Review
- Be Receptive: View feedback as an opportunity for growth.
- Set Goals: Align personal objectives with the bank’s goals and demonstrate commitment through a clear plan.
References
- Allafchi, N. (2017). Effect of Democratic Leadership Style on Management of Communication with Customers in Melli Banks of Hamedan. Available at: IntJCSS Article
- Bendersky, A. (2023). The 3 Types of Leadership Styles in Business – Which One Is Right for You? Available at: Salesforce Blog
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