MGT555: Performance Lawn Equipment (PLE), headquartered in St.Louis, Missouri, is a privately owned designer and producer: Business Analytics Assignment, UiTM, Malaysia

University Universiti Teknologi MARA (UiTM)
Subject MGT555: Business Analytics

Performance Lawn Equipment (PLE), headquartered in St.Louis, Missouri, is a privately owned designer and producer of traditional lawn mowers used by homeowners. In the past 10 years, PLE has added another key product, a medium-size diesel power lawn tractor with front and rear power takeoffs, Class I three-point hitches, four-wheel drive, power steering, and full hydraulics.

This equipment is built primarily for a niche market consisting of large estates, including golf and country clubs, resorts, private estates, city parks, large commercial complexes, lawn care service providers, private homeowners with five or more acres, and government (federal, state, and local) parks, building complexes, and military base.

PLE provides most of the products to dealerships, which in turn, sell directly to end users. PLE employs 1660 people worldwide. About half the workforce is based in St. Louis; the remainder is split among their manufacturing plants.

In the United States, the focus of sales is on the eastern seaboard, California, the Southeast, and the Southcentral states, which have the greatest, concentration of customers.

Outside In the US, PLE’s sales include a European market, a growing South American market, and developing markets in the Pacific Rim and China. The market is cyclical, but the different products and regions balance some of this.,

with just less than 30% of total sales in the spring and summer (in the United States), about 25% in the fall, and about 20% in the winter. Annual sales are approximately $180 million.

Both end users and dealers have been established as important customers for PLE. Collection and analysis of end-user data showed that satisfaction with the products depends on high quality, easy attachment/dismount of implements, low maintenance, price value, and service.

For dealers, key requirements are high quality, parts, and feature availability, rapidly restock discounts, and timeliness of support. To help manage the company, PLE managers have developed a “balanced scorecard” of measures.

Ms. Anna has recently joined the PLE management team to oversee production operations. She has reviewed the types of data that the company collects and has assigned you the responsibility to be her chief analyst in the coming weeks.

Instructions:

Ms. Anna has asked you to do some preliminary analysis of the data in the Performance Lawn Equipment (PLE) database:

1) You need to count the number of failures in the Mower Test Data.
2) Ms. Anna has provided you with prices for PLE products for the past 5 years.

She wants you to create a new worksheet in the database to compute gross revenues by month and region, as well as worldwide totals, for each product using the data in Mower Unit Sales and Tractor Unit Sales.

3) Ms. Anna wants to gain an overview of PLE’s overall Business performance and market position by examining the information provided in the database. Specifically, she is asking you to construct appropriate charts for the data in the following worksheets and summarize your conclusion from the analysis of the charts.

  • Dealer Satisfaction
  • End-User Satisfaction
  • Complaints
  • Mower Units Sales
  • One-Time Delivery

4) You also need to provide statistical information by representing a descriptive statistical summary for the 2014 Customer Survey data.

5) Besides, Ms. Anna also has identified some additional questions and wants you to provide the answer.

  • Are there significant differences in ratings of specific product/ service attributes in the 2014 Customer Survey data?
  • Have the data in the worksheet Defects After Delivery changed significantly over the past 5 years?
  • 6 Ms. Anna had a meeting with PLE’s human resource director and they discovered a concern about the high rate of turnover in its field service staff. They try to identify the characteristics of individuals that lead to greater retention. Thus, they agreed to conduct a statistical study to determine the effect of the variables of years of education, college GPA, and age when hired on retention. A sample of 40 field service engineers hired 10 years ago was

Stuck in Completing this Assignment and feeling stressed ? Take our Private Writing Services.

Get Help By Expert

Looking for top quality of assignment help online? Then you should hire our experts from Malaysiaassignmenthelp.com. We provide flawless solution on management assignments at a reasonable price. our experts work 24 hours to serve the quality homework writing help as per university guideline.

Answer

Recent Solved Questions

Online Exam & Assignment Writing Services

51770+ Orders Delivered

4.9/5
5 Star Rating

Confidential & Secure Assignment Help For

Group Assignment Help

Online Exam -Test & Quiz

Cheapest Price Quote

Diploma & Certificate Levels

Semester & FYP Papers

Summative & Individual

GBA & Reflective

Last Minute Assistance

Sample Assignment Download

CRG650 Business Ethics And Corporate Governance Assignment Sample UiTM Malaysia
This course provides a profound understanding of the underlying ethical theories and philosophies, and values in individual settings as well as organizational professional engagements. The focus will be on practical…
Business
MGT 340 Human Resource Management Assignment Sample UiTM Malaysia
This course will introduce you to the fascinating world of human resource management in Malaysia. The first focus is on job analysis, which includes analyzing where people work and what…
Management

UP TO 15 % DISCOUNT

Instant Paper Writing Services by Native Malaysia Writers

Plagiarism Free Solutions
100% Original Work
24*7 Online Assistance
Native PhD Experts
Hire a Writer Now

Get Assistance for Assignments, online Exam, and Projects Writing