MGT555 Business Analytics Individual Assignment 1, 2026 | UiTM

MGT555 Individual Assignment 1

Question 1

Bintang Express is a courier service provider and has 12 branches all over Klang Valley. One of the guarantees made by Bintang Express is to deliver parcel within 2 working days and customers are entitled for a 10% discount if the guarantee is not fulfilled. For the past few weeks, the manager of Bintang Express received a number of unfavorable feedback with regards to the parcel’s delivery time and he thinks it should be investigated. Therefore, the manager requested his staff to collect data pertaining to delivery time from 50 customers.

By utilizing the one sample hypothesis testing, is there evidence that the data collected for the delivery time supports the claim made by the customers? Provide your conclusion based on the critical value and p-value approaches.

1) Complete all the values for the above table (9 Marks)

2) Identify whether the hypothesis is one-tailed or two-tailed. (2 Marks)

3) State the null and alternative hypothesis (4 Marks)

4) State your conclusion based on the following approaches: (4 Marks)

Question 2

Putra Genius is an academic center specializing in providing English proficiency training for students from the age of 7 up to 12 years old. Recently, the center would like to assess the performance of the students based on the score they obtained for speaking and writing. Therefore, data was collected from 35 students. By using two sample hypothesis testing, examine the hypothesis that the mean score for speaking and writing is different from zero or not.

1) Classify whether the sample is independent or dependent. (2 Marks)

2) Identify whether the hypothesis is one-tailed or two-tailed. (2 Marks)

Answer

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