Convincing Features
Assignment Type
Subject
Uploaded by Malaysia Assignment Help
Date
| COURSE CODE | GMDS 5113 |
| COURSE | QUANTITATIVE TECHNIQUES & DECISION MAKING |
| PROGRAMME | MBA |
| DURATION | 7 DAYS |
| DATE | 17 September 2025 (12:00 AM) until 23 September 2025 (11:59
PM) (Malaysia time, GMT+8) |
| MARKS | 100 (CONTRIBUTING 20% OF THE OVERALL MARKS) |
(Please change the instruction according to your subject)*:
(Excerpt from Item 17.0, Unirazak Academic Regulations for Postgraduate Programmes)
(Excerpt from Item 21.4.2, Unirazak Academic Regulations for Postgraduate Programmes)
(1) A student who has committed misconduct or academic wrongdoing can be charged with Academic misconduct according to the University and College University Act, 1971, Regulations of the University (Students Disciplinary).
a) Giving, receiving, or possessing notes or some other materials in various forms relevant to the course during the examination inside and outside of the exam hall
(2) If the student is found guilty of misconduct by the Faculty Academic Committee and pending the approval of the Senate, the student can be penalized as follows:
a) Receive a ZERO (0) mark for the examination
OR
b) Receive a ZERO (0) mark for the course
OR
c) Receive a ZERO (0) mark for all registered courses for the semester
OR
d) Suspended from study for a duration specified by the Senate.
3) Students who are caught breaching the Examination Rules and Regulations will be charged with Academic Dishonesty. If found guilty of the offence, the maximum penalty is expulsion from the University.
Case: A supermarket chain in Kuala Lumpur faces long queues at checkout counters, leading to frequent customer complaints. Management wants to evaluate options such as opening more counters, introducing self-checkout machines, or implementing mobile payment systems.
Question: Using the quantitative analysis approach, explain how you would (a) clearly define the problem and (b) develop a model to test these solutions before implementation.
Case: A large services company adopted HR analytics software to reduce employee turnover. However, many managers prefer “gut feelings,” and employees are reluctant to use the new system. As a result, the system is underutilized.
Question: Explain why the implementation stage is often the most difficult in quantitative analysis. Propose two strategies the company can apply to overcome resistance and ensure successful adoption.
Case: A mobile app company collects user ratings on app performance with the options: Poor, Fair, Good, Very Good, Excellent. The marketing team wants to calculate the average rating to report to investors.
Question: Identify the measurement scale of this data. Discuss whether calculating the mean is appropriate and suggest alternative analysis methods.
Case: Three branches of a retail store recorded monthly sales as follows:
Question: For each branch, recommend the most suitable measure of central location and measure of dispersion. Justify your choice and explain the managerial insights from the comparison.
Case: A factory produces 1,000 units per day, with an average of 10 defective units daily. The management is considering whether to hire additional quality inspectors.
Question: Would this situation follow a discrete or continuous probability distribution? Explain your reasoning and show how this distribution could guide decisions about hiring more inspectors.
Case: A manufacturing company is choosing between two projects:
Question:
Apply the Maximin and Maximax approaches to this decision. Which option would better align with the company’s ESG (Environmental, Social, Governance) commitments?
Question:
The following rubric provides a clear structure for answering the five questions related to Quantitative Techniques & Decision Making.
| Marks Range | Detailed Criteria |
| 16–20 (Excellent) | Demonstrates comprehensive and accurate understanding of relevant concepts and theories. Applies knowledge effectively to the scenario given, with clear, logical, and well-supported reasoning. Provides strong justification, considers multiple perspectives, and shows critical thinking. Answer is very well-structured, coherent, and clearly written. |
| 11–15 (Good) | Shows generally accurate understanding with only minor errors or omissions. Applies knowledge to the scenario with reasonable relevance but may lack depth or detail. Provides some justification and reasoning, though analysis is limited. Answer is clear and organized, with minor lapses in flow or structure. |
| 6–10 (Fair) | Demonstrates partial understanding with several errors or misconceptions. Application to the scenario is weak, superficial, or generic. Reasoning and justification are minimal, and the answer is mostly descriptive. Organization is inconsistent, with some confusion or repetition. |
| 1–5 (Poor) | Shows little or no understanding of the concepts. Contains major factual errors, irrelevant content, or confusion. Application to the scenario is missing or not
meaningful. Provides no justification or reasoning. Answer is poorly written, unclear, or incomplete. |
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