Oxfam is a major international development, relief, and campaigning organization dedicated to finding lasting: Operations Management Case Study, OSU, Malaysia


Oromia State University (OSU)

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Operations Management

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Oxfam is a major international development, relief, and campaigning organization dedicated to finding lasting solutions to poverty and suffering around the world. It works closely with the communities it helps through a network of local partners and volunteers to provide safety, dignity, and opportunity for many disadvantaged people around the world. Oxfam’s network of charity shops is run by volunteers and is a key source of income. The shops sell donated items and handicrafts from around the world, giving small-scale producers fair prices, training, advice, and funding.

However, Oxfam is perhaps best known for its work in emergencies, providing humanitarian aid where it is needed. It has particular expertise in providing clean water and sanitation facilities. Around 80 percent of diseases and over one-third of deaths in the developing world are caused by contaminated water. Yet much of Oxfam’s work continues out of the spotlight of disasters and the charity provides continuing help, working with poor communities through a range of programs.

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Whether the disasters are natural (such as earthquakes and storms) or political (such as riots and wars), they become emergencies when the people involved can no longer cope. In poor countries, disasters leave homeless and hungry people who will become ill or die within days if they do not get aid. In such situations, Oxfam, through its network of staff in local offices in 70 countries, can advise on the resources and help that are needed and where they are needed. Indeed, local teams are often able to provide warnings of impending disasters, giving more time to assess needs and coordinate multi-agency responses.

The organization’s headquarters in Oxford provide advice, materials, and staff, often deploying emergency support staff on short-term assignments when and where their skills are required. Shelters, blankets, and clothing can be flown out at short notice from the Emergencies Warehouse. Engineers and sanitation equipment can also be provided, including water tanks, latrines, hygiene kits, and containers. When an emergency is over, Oxfam continues to work with the affected communities through its local offices to help people rebuild their lives and livelihoods.

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